Before any repairs are made by the inspection station, what must the vehicle owner receive?

Answer: C — written estimate of total repair costs

The requirement for a vehicle owner to receive a written estimate of total repair costs before any repairs are made is in place to ensure transparency and protect consumers. This practice allows the vehicle owner to be clearly informed about the expected costs associated with the repairs, including parts and labor, helping them make an informed decision about whether to proceed with the work. Providing a written estimate prevents misunderstandings and establishes a formal agreement between the inspection station and the vehicle owner regarding the scope and cost of the repairs. Without this written estimate, vehicle owners may face unexpected charges or misunderstandings regarding the extent of the repair work required. While it might involve verbal agreements or repair authorizations at times, a written estimate serves as a clear, documented reference that both parties can rely on.