Practice question
You have just issued a summons when the vehicle owner returns and becomes verbally aggressive. What should you do?
- Void the summons to de-escalate the situation
- Remain calm, do not argue, and call for police assistance if necessary
- Engage the owner in debate about the validity of the summons
- Leave the scene immediately to avoid conflict
Answer: B — Remain calm, do not argue, and call for police assistance if necessary
The correct answer is shown above. Try the full quiz for additional practice.
Practice more: NYC Traffic Enforcement Agent Exam →