Practice question

You have just issued a summons when the vehicle owner returns and becomes verbally aggressive. What should you do?

  1. Void the summons to de-escalate the situation
  2. Remain calm, do not argue, and call for police assistance if necessary
  3. Engage the owner in debate about the validity of the summons
  4. Leave the scene immediately to avoid conflict

Answer: B — Remain calm, do not argue, and call for police assistance if necessary

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