Practice question

A security guard is managing visitor access using a paper logbook. A visitor refuses to provide a piece of photo identification. What is the appropriate response?

  1. Inform the visitor that photo identification is a requirement for entry and deny access until it is provided.
  2. Call the police immediately for non-compliance with visitor protocols.
  3. Escort them directly to their destination without logging their details.
  4. Allow entry but make a note in the logbook about the refusal.

Answer: A — Inform the visitor that photo identification is a requirement for entry and deny access until it is provided.

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