Practice question
A security guard is managing visitor access using a paper logbook. A visitor refuses to provide a piece of photo identification. What is the appropriate response?
- Inform the visitor that photo identification is a requirement for entry and deny access until it is provided.
- Call the police immediately for non-compliance with visitor protocols.
- Escort them directly to their destination without logging their details.
- Allow entry but make a note in the logbook about the refusal.
Answer: A — Inform the visitor that photo identification is a requirement for entry and deny access until it is provided.
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