Practice question

What is the recommended action if a server suspects a customer is attempting to use a fake ID?

  1. Serve the customer but alert management later
  2. Politely refuse to serve them and ask for another ID
  3. Report it to local law enforcement immediately
  4. Ignore it if the customer looks old enough

Answer: B — Politely refuse to serve them and ask for another ID

The recommended action of politely refusing to serve a customer and asking for another ID is essential for maintaining compliance with liquor laws and ensuring the safety of the establishment. When a server suspects that a customer may be using a fake ID, they are responsible for verifying the customer's age before serving alcohol. This approach demonstrates diligence and responsibility in preventing underage drinking, which is a significant legal and ethical obligation for servers. By asking for another form of identification, the server gives the customer a chance to prove their age through legitimate means. It reinforces the importance of establishing a safe and legal environment, thus protecting the establishment from potential legal repercussions associated with serving alcohol to minors or individuals using false identification. Taking this action also provides an opportunity for further investigation by management or the establishment, which can lead to better training and procedures for handling similar situations in the future.

Practice more: Oregon Liquor and Cannabis Commission (OLCC) Server Permit Practice Exam →