Practice question

What should a PHC driver do if a passenger appears to be intoxicated and behaves aggressively?

  1. Stay calm, pull over safely if necessary, politely but firmly request the passenger to behave appropriately, and call for assistance if the situation escalates
  2. Continue the trip and ignore the passenger's behaviour
  3. Shout back at the passenger to assert authority
  4. Accelerate to reach the destination faster and end the trip

Answer: A — Stay calm, pull over safely if necessary, politely but firmly request the passenger to behave appropriately, and call for assistance if the situation escalates

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