Practice question

Before performing any diagnosis, why should a technician complete a pre-delivery inspection (PDI) checklist or work order accurately?

To increase the labour charge regardless of work done
To document the work requested, the machine's condition, and create a record for the customer and warranty
To avoid using the service manual
To skip the road test

Answer: B — To document the work requested, the machine's condition, and create a record for the customer and warranty

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