Practice question
When a passenger boards the vehicle, what is the standardized polite greeting and safety prompt required by professional service etiquette?
- Greet the passenger aggressively and ask how much money they earn
- Greet the passenger politely ('Hello / 您好'), confirm the destination and pickup identity, and kindly remind them to fasten their seatbelt ('Please fasten your seatbelt / 请系好安全带')
- Remain completely silent and stare at the passenger through the rearview mirror without speaking
- Complain about high fuel prices and demand an immediate 5-star review
Answer: B — Greet the passenger politely ('Hello / 您好'), confirm the destination and pickup identity, and kindly remind them to fasten their seatbelt ('Please fasten your seatbelt / 请系好安全带')
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