Practice question
When transporting an elderly passenger with mobility difficulties or a passenger carrying heavy luggage, what is the driver's expected professional service conduct?
- Sit in the driver's seat and honk the horn repeatedly to make them hurry
- Take the initiative to step out, assist with loading/unloading luggage in the trunk, and help the passenger board/alight safely
- Refuse the order immediately and drive away
- Demand an extra cash tip of RMB 50 per suitcase before opening the trunk
Answer: B — Take the initiative to step out, assist with loading/unloading luggage in the trunk, and help the passenger board/alight safely
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Practice more: Ride-Hail Driver (China) Practice Questions - China Online Ride-Hailing Driver Qualification Examination (网络预约出租汽车驾驶员从业资格考试) Exam →