If a passenger expresses dissatisfaction with the calculated fare or route during or at the end of the trip, how should the driver resolve the dispute?

1. Lock the car doors and refuse to let the passenger exit until they pay cash tips
2. Remain calm and polite, explain the route and platform billing breakdown calmly, and advise the passenger to submit a platform fee review/customer service dispute ticket rather than arguing
3. Insult the passenger's family loudly
4. Physically seize the passenger's mobile phone