Practice question

How should a bus driver respond if they discover that one of the on-board passenger card readers is completely dead and displaying no lights?

  1. Tap the card reader with a heavy tool to reboot it
  2. Report the fault to the BOCC or depot maintenance, and instruct boarding passengers to use the other working card reader
  3. Tell passengers that fares are free for the day and ignore the issue
  4. Immediately park the bus on the shoulder and wait for a mechanic

Answer: B — Report the fault to the BOCC or depot maintenance, and instruct boarding passengers to use the other working card reader

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