Practice question

When assisting an elderly passenger who needs more time to board, what service approach is safest?

  1. Hurry the passenger so the trip starts sooner
  2. Stop at a safe permitted location and allow enough time to board securely
  3. Ask the passenger to stand in the carriageway
  4. Cancel automatically because elderly passengers cannot use PHCs

Answer: B — Stop at a safe permitted location and allow enough time to board securely

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