Practice question

A passenger suggests cancelling the app trip and paying the driver privately for a lower fare. What is the best response?

  1. Agree because a lower fare is always better for the passenger
  2. Decline and keep the trip within the proper booked platform process
  3. Cancel only after reaching the destination
  4. Accept if the passenger promises not to complain

Answer: B — Decline and keep the trip within the proper booked platform process

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