Practice question
If a passenger becomes verbally abusive but there is no immediate physical danger, what should the PDVL driver do?
- Escalate the argument to teach the passenger a lesson
- Stay calm, avoid retaliation and use platform or emergency procedures if the situation worsens
- Record and upload the passenger online
- Drive dangerously to end the trip quickly
Answer: B — Stay calm, avoid retaliation and use platform or emergency procedures if the situation worsens
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Practice more: Singapore PDVL Practice Questions - Singapore Private Hire Car Driver's Vocational Licence (PDVL) Theory Test Exam →