Practice question

If a passenger becomes verbally abusive but there is no immediate physical danger, what should the PDVL driver do?

  1. Escalate the argument to teach the passenger a lesson
  2. Stay calm, avoid retaliation and use platform or emergency procedures if the situation worsens
  3. Record and upload the passenger online
  4. Drive dangerously to end the trip quickly

Answer: B — Stay calm, avoid retaliation and use platform or emergency procedures if the situation worsens

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Practice more: Singapore PDVL Practice Questions - Singapore Private Hire Car Driver's Vocational Licence (PDVL) Theory Test Exam →