Practice question

Which action best avoids a fare dispute when a passenger requests an additional stop?

  1. Demand an arbitrary cash top-up immediately
  2. Follow the ride-hail platform's stop or destination-change process and explain any fare implications shown by the app
  3. Ignore the request and continue silently
  4. End the trip and ask the passenger to walk

Answer: B — Follow the ride-hail platform's stop or destination-change process and explain any fare implications shown by the app

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