Practice question

A passenger requests an airport pickup at a busy terminal and sends a message, Just stop anywhere on the road. What is the best professional response?

  1. Stop wherever the passenger is standing, even in an unsafe lane
  2. Use a designated or permitted pick-up location and communicate clearly with the passenger
  3. Cancel every airport trip automatically
  4. Remove PHC decals before entering the terminal area

Answer: B — Use a designated or permitted pick-up location and communicate clearly with the passenger

The correct answer is shown above. Try the full quiz for additional practice.

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