A passenger asks for the fastest route from Changi Airport to a CBD hotel during evening peak, but the navigation route includes ERP and likely congestion. What should the driver do?

1. Discuss the reasonable route, follow lawful navigation and traffic conditions, and explain relevant fare components such as location or peak surcharges where applicable
2. Choose the longest route without explanation
3. Avoid all expressways even if slower because ERP is never allowed
4. Promise a fixed arrival time regardless of traffic