Practice question

How is a technician's efficiency rate calculated in automotive workshop supervision?

  1. By dividing the technician's clocked hours by their monthly salary
  2. By dividing the flat-rate (standard) hours earned by the actual time taken to complete the jobs
  3. By counting the total number of parts replaced during a single shift
  4. By dividing the customer service score by the technician's total years of experience

Answer: B — By dividing the flat-rate (standard) hours earned by the actual time taken to complete the jobs

The correct answer is shown above. Try the full quiz for additional practice.

Practice more: SKM Motor Vehicle Mechanic Level 3 Practice Questions - SKM Motor Vehicle Mechanic Level 3 (Malaysia) Exam →