Practice question
A passenger with an assistance dog wants to board, but the only available space would leave the dog lying across the exit. What should you do?
- Allow boarding anyway because assistance dogs can never be refused
- Consider whether there is a suitable safe space and follow the operator's procedure if not
- Put the dog in the luggage hold
- Ask the passenger to leave the dog at the stop
Answer: B — Consider whether there is a suitable safe space and follow the operator's procedure if not
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