Practice question

A passenger with an assistance dog wants to board, but the only available space would leave the dog lying across the exit. What should you do?

  1. Allow boarding anyway because assistance dogs can never be refused
  2. Consider whether there is a suitable safe space and follow the operator's procedure if not
  3. Put the dog in the luggage hold
  4. Ask the passenger to leave the dog at the stop

Answer: B — Consider whether there is a suitable safe space and follow the operator's procedure if not

The correct answer is shown above. Try the full quiz for additional practice.

Practice more: UK PCV Case Studies Practice Questions - UK PCV Bus and Coach Driver CPC Part 2 Case Studies Test Exam →