Practice question

When can a customer refuse delivery of a vehicle and cancel the contract without penalty?

  1. When delivery of the vehicle cannot be made within 15 days after the anticipated delivery date stated on the contract
  2. When the dealer does not offer a discount
  3. When the color of the vehicle is not available
  4. When the dealership is closed on the delivery date

Answer: A — When delivery of the vehicle cannot be made within 15 days after the anticipated delivery date stated on the contract

A customer can refuse delivery of a vehicle and cancel the contract without penalty when the delivery cannot be made within 15 days after the anticipated delivery date stated on the contract. This option allows the customer to cancel the contract if the dealership does not deliver the vehicle within the agreed upon timeline. The other options, B, C, and D, do not necessarily affect the delivery of the vehicle and therefore would not warrant canceling the contract without penalty. For example, if the customer refuses delivery because the dealership does not offer a discount, they would still be responsible for any penalties outlined in the contract. Additionally, the color availability and dealership hours do not directly impact the delivery of the vehicle. Therefore, option A is the only correct answer as it provides a valid reason for canceling the contract without penalty.

Practice more: Wisconsin Motor Vehicle Salesperson Manual Practice Test →