Practice question

A coworker repeatedly bypasses the readback verification step on busy days. The best ATSA-aligned response is:

  1. Ignore it — it is not your problem
  2. Tell the coworker privately and, if it continues, raise it with the supervisor
  3. Publicly criticize them on frequency
  4. Imitate the behavior to keep up with workload

Answer: B — Tell the coworker privately and, if it continues, raise it with the supervisor

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