Practice question
Under Regulation (EU) No 181/2011, what assistance must a carrier provide free of charge for a journey with a scheduled duration of over 3 hours when departure from a terminal is cancelled or delayed by more than 90 minutes?
- A fixed cash allowance of EUR 25 per passenger to buy their own refreshments
- Snacks, meals, or refreshments in reasonable relation to the waiting time or delay, provided they are available on the bus or in the terminal, or can reasonably be supplied
- A guaranteed cash payout of EUR 500 per passenger
- Free upgraded first-class airline tickets
Answer: B — Snacks, meals, or refreshments in reasonable relation to the waiting time or delay, provided they are available on the bus or in the terminal, or can reasonably be supplied
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