Practice question

Which independent national enforcement body in Austria is responsible for settling passenger disputes and enforcing passenger rights under Regulation (EU) No 181/2011?

  1. Austrian Chamber of Commerce (WKO) Tourism Division
  2. Agentur für Passagier- und Fahrgastrechte (apf)
  3. Austrian Alpine Club (ÖAV)
  4. Federal Ministry of Agriculture and Forestry

Answer: B — Agentur für Passagier- und Fahrgastrechte (apf)

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