What information obligations do bus carriers and terminal managers have towards passengers regarding their rights under Regulation (EU) No 181/2011?

1. They must provide appropriate and comprehensible information on passenger rights at terminals and on the internet at the latest on departure, in accessible formats for PRMs
2. They are strictly prohibited from publishing passenger rights to avoid frivolous complaints
3. They only need to explain rights in Latin upon special written request
4. Information is only provided if passengers pay an information fee