Practice question
When assisting elderly passengers, pregnant women, or passengers with limited mobility who are boarding a city bus, what is the driver's proper civilized practice?
- Close the door immediately after the passenger steps on the first step and accelerate to keep on schedule
- Wait patiently until the vulnerable passenger is fully seated or securely holding a safety handrail before closing doors and starting smoothly
- Honk the horn to urge other seated passengers to leave their seats immediately
- Instruct the mobility-impaired passenger to board through the rear exit door while the bus is moving
Answer: B — Wait patiently until the vulnerable passenger is fully seated or securely holding a safety handrail before closing doors and starting smoothly
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