Practice question

A driver arrives at a delivery point and discovers the goods are damaged. What should they do?

  1. Deliver the goods without mentioning the damage
  2. Note the damage on the delivery documentation, inform the customer, and report to their office
  3. Hide the damaged items under the undamaged ones
  4. Refuse to deliver anything

Answer: B — Note the damage on the delivery documentation, inform the customer, and report to their office

The correct answer is shown above. Try the full quiz for additional practice.

Practice more: Driver CPC Theory Test (Part 1a) →