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UK PCV Case Studies Practice Questions - UK PCV Bus and Coach Driver CPC Part 2 Case Studies Test Exam
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1
of 25
QUESTION 1 / 25
A depot controller asks you to take a coach out after the air pressure warning stays on during your walkaround. What should you do?
Choose one answer below.
A
Drive only if the depot is less than 5 miles away
✓
B
Report the defect and do not use the coach until it is fixed
✓
C
Carry passengers but avoid steep hills
✓
D
Pump the brake pedal until the warning light goes out
✓
QUESTION 2 / 25
At the first stop, a wheelchair user asks to board your low-floor bus. What should you do before deploying the ramp?
Choose one answer below.
A
Tell the passenger to wait for the next bus because the ramp takes time
✓
B
Make sure the ramp can be used safely and the wheelchair space is available
✓
C
Ask other passengers to lift the wheelchair onto the bus
✓
D
Drive closer to the stop without checking mirrors because the passenger is waiting
✓
QUESTION 3 / 25
During boarding in heavy rain, you notice water has made the entrance steps slippery. What is the safest immediate response?
Choose one answer below.
A
Ignore it because wet steps are normal in bad weather
✓
B
Drive off quickly so the passengers can sit down sooner
✓
C
Warn passengers, slow boarding, and report or manage the hazard
✓
D
Tell passengers to use the emergency exit instead
✓
QUESTION 4 / 25
You are driving a coach under assimilated drivers' hours rules. After 4 hours 30 minutes of driving, what must you normally take before continuing?
Choose one answer below.
A
A 10-minute stop to check the vehicle
✓
B
A break or breaks totalling at least 45 minutes
✓
C
A 2-hour daily rest period
✓
D
Only a tachograph printout
✓
QUESTION 5 / 25
You approach a bus lane with signs showing it is in operation and permitted for buses. What should guide your decision to use it?
Choose one answer below.
A
Whether the lane is empty enough to save time
✓
B
The signs and road markings for that lane
✓
C
Whether passengers ask you to overtake traffic
✓
D
Whether the bus stop is within 100 metres
✓
QUESTION 6 / 25
Your route is diverted and a bridge ahead is signed lower than the height shown on your cab height marker. What should you do?
Choose one answer below.
A
Continue slowly because passengers are expecting the normal route
✓
B
Stop before the bridge and use a safe alternative route or contact control
✓
C
Ask passengers to watch from the upstairs windows
✓
D
Fold the mirrors in and drive through the middle
✓
QUESTION 7 / 25
Before starting a service bus duty, the destination display is blank and the route number is not shown. What is the best action?
Choose one answer below.
A
Depart and let passengers ask if they are unsure
✓
B
Use hazard lights at every stop instead
✓
C
Make sure the route and destination display works or report the fault
✓
D
Cover the display with paper so it is not misleading
✓
QUESTION 8 / 25
A passenger boards with an assistance dog. The dog is under control and can sit by the passenger without blocking the aisle. What should you do?
Choose one answer below.
A
Refuse travel because animals are never allowed on buses or coaches
✓
B
Allow travel and make sure the dog does not obstruct the aisle or exit
✓
C
Require the dog to travel in the luggage hold
✓
D
Charge an extra fare because the dog uses floor space
✓
QUESTION 9 / 25
On your pre-service check, an emergency exit opens but its marking light is not visible. What should you do?
Choose one answer below.
A
Report the defect because emergency exits and markings are safety equipment
✓
B
Ignore it because the exit itself opens
✓
C
Ask passengers to remember where the exit is
✓
D
Block the exit so nobody tries to use it
✓
QUESTION 10 / 25
At the end of a route, you find a bag left under a seat with no passenger nearby. What is the safest response?
Choose one answer below.
A
Open the bag to identify the owner
✓
B
Move it to the cab and continue
✓
C
Follow the operator's suspicious or unattended item procedure
✓
D
Ask a passenger to hold it until the depot
✓
QUESTION 11 / 25
Several passengers are still moving down the aisle after boarding. What should you do before pulling away?
Choose one answer below.
A
Pull away gently so they sit down faster
✓
B
Wait until it is safe for passengers to sit or stand securely
✓
C
Use the horn to make them hurry
✓
D
Close the doors and accelerate before more passengers board
✓
QUESTION 12 / 25
Your bus is waiting at a timing point for several minutes with no need for the engine to run. What is the best eco-driving action?
Choose one answer below.
A
Keep the engine running to save starter wear
✓
B
Switch off the engine if it is safe and appropriate to do so
✓
C
Rev the engine occasionally to maintain air pressure
✓
D
Leave the engine running because passengers expect it
✓
QUESTION 13 / 25
Your coach clips a parked car while manoeuvring and the owner is present. What information must you be prepared to give?
Choose one answer below.
A
Only your depot telephone number
✓
B
Your name and address, the vehicle owner's details, and the registration number
✓
C
Only the route number and ticket machine ID
✓
D
Nothing, if the damage looks minor
✓
QUESTION 14 / 25
Your coach develops a fault on a motorway. You can leave at the next exit safely. What should you do?
Choose one answer below.
A
Leave the carriageway at the next exit or service area if possible
✓
B
Stop immediately in lane 1 and unload passengers
✓
C
Use the hard shoulder for a scheduled rest break
✓
D
Let passengers walk to the next junction
✓
QUESTION 15 / 25
You are passing a busy bus stop where pedestrians may step out from behind another bus. What should you do?
Choose one answer below.
A
Maintain speed because you have priority
✓
B
Sound the horn continuously
✓
C
Drive carefully and slowly, prepared to stop
✓
D
Move close to the kerb to discourage pedestrians
✓
QUESTION 16 / 25
A folded pushchair has been left in the wheelchair space and a wheelchair user is waiting to board. What is the best first step?
Choose one answer below.
A
Ask the passenger with the pushchair to move it so the wheelchair space can be used
✓
B
Refuse the wheelchair user because the space is occupied
✓
C
Put the wheelchair in the aisle for one stop
✓
D
Let the wheelchair user board only if they can stand
✓
QUESTION 17 / 25
During a walkaround, you find a tyre with visible cord in the sidewall. What should you do?
Choose one answer below.
A
Use the vehicle if the route is local
✓
B
Report it and keep the vehicle out of service until fixed
✓
C
Inflate the tyre above normal pressure
✓
D
Drive at reduced speed and check it later
✓
QUESTION 18 / 25
You become aware during the journey that a luggage locker door is not secure. What should you do?
Choose one answer below.
A
Continue because the passengers are already on board
✓
B
Ask a passenger to hold it shut from inside
✓
C
Find a safe place to stop, assess it, and report the defect
✓
D
Drive faster so the journey ends sooner
✓
QUESTION 19 / 25
A passenger angrily complains that the service is late and starts shouting at you while you are driving. What is the safest response?
Choose one answer below.
A
Argue back so other passengers know you are right
✓
B
Keep control of the vehicle and deal with the issue only when safe
✓
C
Turn around while driving to address the passenger
✓
D
Brake sharply to make the passenger sit down
✓
QUESTION 20 / 25
You take over a coach fitted with a digital tachograph for an in-scope journey. What must you do before moving it?
Choose one answer below.
A
Insert your own driver card in the correct slot
✓
B
Use the previous driver's card until the next stop
✓
C
Drive without a card and make notes later
✓
D
Ask the operator to download the vehicle unit first
✓
QUESTION 21 / 25
The low air warning sounds as passengers are boarding at the depot. What is the correct approach?
Choose one answer below.
A
Tell passengers to board faster
✓
B
Wait to see if the warning stops after the first hill
✓
C
Treat it as a safety defect and do not depart until resolved
✓
D
Drive with the parking brake partly applied
✓
QUESTION 22 / 25
A passenger becomes ill on your bus and another passenger asks you to keep driving to make up time. What should you do?
Choose one answer below.
A
Prioritise the timetable and continue
✓
B
Stop where safe, assess the situation, and call for help if needed
✓
C
Ask passengers to vote on whether to stop
✓
D
Drop the ill passenger at the next stop without further action
✓
QUESTION 23 / 25
You find the fire extinguisher gauge shows discharged during a coach check. What should you do?
Choose one answer below.
A
Hide it from passengers so they do not worry
✓
B
Record and report the defect before the vehicle is used
✓
C
Use a bottle of water as a substitute
✓
D
Continue because fires are rare
✓
QUESTION 24 / 25
Visibility is seriously reduced by fog during an early-morning coach trip. What lighting decision is correct?
Choose one answer below.
A
Use headlights and appropriate fog lights only while visibility remains seriously reduced
✓
B
Use no lights because fog reflects light
✓
C
Use main beam continuously to warn other drivers
✓
D
Use hazard lights while driving for the whole journey
✓
QUESTION 25 / 25
A diesel coach shows a low AdBlue warning during the daily check. What is the best action?
Choose one answer below.
A
Ignore it because AdBlue is not a safety item
✓
B
Top up or report it according to the operator's procedure before departure
✓
C
Dilute the AdBlue tank with water
✓
D
Switch off emissions controls for the shift
✓
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