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Wisconsin Motor Vehicle Salesperson Manual Practice Test
Practice mode
Question
1
of 25
QUESTION 1 / 25
Which tax must be included in an advertised price for a motor vehicle?
Choose one answer below.
A
Income tax
✓
B
Property tax
✓
C
Sales tax
✓
D
Excise tax
✓
QUESTION 2 / 25
What are the responsibilities of a dealership when hiring a new salesperson?
Choose one answer below.
A
Conducting a background check only
✓
B
Ensuring the salesperson is licensed and trained
✓
C
Advertising job openings
✓
D
Choosing a salesperson based on sales experience only
✓
QUESTION 3 / 25
What type of information is found on the Wisconsin Department of Transportation (DOT) website?
Choose one answer below.
A
Only road construction updates
✓
B
Licensing requirements, resources for salespersons, and regulations
✓
C
Insurance rates for vehicles
✓
D
Car dealership addresses only
✓
QUESTION 4 / 25
What must a salesperson obtain before selling vehicles in Wisconsin?
Choose one answer below.
A
valid Wisconsin vehicle registration
✓
B
valid Wisconsin salesperson license
✓
C
manufacturer's certification
✓
D
dealership owner’s approval
✓
QUESTION 5 / 25
Which of the following is NOT a consequence of false or misleading advertising?
Choose one answer below.
A
Legal penalties
✓
B
Loss of customer trust
✓
C
Increased sales
✓
D
Damage to reputation
✓
QUESTION 6 / 25
When is a salesperson allowed to begin selling vehicles?
Choose one answer below.
A
After completing training only
✓
B
Upon obtaining a valid salesperson license
✓
C
After receiving a customer lead
✓
D
Only after making a sale
✓
QUESTION 7 / 25
If you say a certain type of vehicle is available, what must you ensure?
Choose one answer below.
A
You have enough of them to meet anticipated demand
✓
B
You have ordered enough for the whole year
✓
C
You can deliver to anywhere in the state
✓
D
They are available in all colors
✓
QUESTION 8 / 25
When showing a consignment vehicle to a customer, what piece of documentation do you need?
Choose one answer below.
A
Original title
✓
B
Photocopy of the title
✓
C
Vehicle history report
✓
D
Mechanic's inspection report
✓
QUESTION 9 / 25
If the dealership is unsure whether history information would be material to a buyer, what should they do?
Choose one answer below.
A
Consult a legal advisor
✓
B
Place a "not inspected for sale" sticker on the vehicle
✓
C
Assume it is not important and proceed with the sale
✓
D
Ignore the information
✓
QUESTION 10 / 25
Which form is used to apply for a salesperson license?
Choose one answer below.
A
MV2184
✓
B
DL1234
✓
C
MV2356
✓
D
MV2080
✓
QUESTION 11 / 25
What information and documents must be provided to customers when you are offering a vehicle for sale?
Choose one answer below.
A
Interest rate details
✓
B
Insurance options
✓
C
Proper vehicle information
✓
D
Upgraded features
✓
QUESTION 12 / 25
When must a dealer's name be included in the ad?
Choose one answer below.
A
When advertising service specials
✓
B
When advertising vehicles for sale
✓
C
When sponsoring events
✓
D
When funding community projects
✓
QUESTION 13 / 25
What is needed before completing a prelease agreement with a customer?
Choose one answer below.
A
Approval from the vehicle manufacturer
✓
B
Signature of the dealership owner
✓
C
Lease term disclosures as required by law
✓
D
State approval
✓
QUESTION 14 / 25
Before a vehicle is offered for sale, it must be?
Choose one answer below.
A
Detailed and cleaned
✓
B
Inspected for safety and mechanical defects
✓
C
Registered with the DMV
✓
D
Test-driven by the dealer
✓
QUESTION 15 / 25
What information should the consignment sale agreement contain?
Choose one answer below.
A
Description of the vehicle
✓
B
Lein status of the vehicle
✓
C
Name of the vehicle's owner
✓
D
All of the above
✓
QUESTION 16 / 25
When do you give a customer the pre-delivery inspection sheet?
Choose one answer below.
A
After signing the sales contract
✓
B
Upon delivery of the vehicle
✓
C
Before the test drive
✓
D
With the vehicle's title
✓
QUESTION 17 / 25
How can you become licensed for the first time as a motor vehicle salesperson?
Choose one answer below.
A
Complete driving test
✓
B
License application (MV2184)
✓
C
On-the-job training
✓
D
Submit bank statements
✓
QUESTION 18 / 25
How should a salesperson assist customers with vehicle financing applications?
Choose one answer below.
A
By providing vague information
✓
B
By processing applications themselves
✓
C
By providing accurate information and guidance
✓
D
By discouraging application completions
✓
QUESTION 19 / 25
What must be done if a customer has questions after their test drive?
Choose one answer below.
A
Direct them to another salesperson
✓
B
Encourage them to ask questions and provide answers
✓
C
Ignore their concerns
✓
D
Suggest that they return later
✓
QUESTION 20 / 25
How should a salesperson handle customer complaints?
Choose one answer below.
A
Ignore complaints unless they escalate
✓
B
Address complaints promptly and seek fair resolution
✓
C
Redirect customers to the manufacturer for resolution
✓
D
Encourage customers to write negative reviews
✓
QUESTION 21 / 25
How do you obtain a duplicate salesperson license?
Choose one answer below.
A
Complete a MV2184 Salesperson Application with your employer
✓
B
Inform the Department of Revenue
✓
C
Report to law enforcement
✓
D
Visit the regional office in-person
✓
QUESTION 22 / 25
How can customers protect themselves from buying a "lemon"?
Choose one answer below.
A
By relying on the salesperson's word
✓
B
By conducting thorough research and inspections of the vehicle
✓
C
By purchasing an extended warranty
✓
D
By avoiding used cars altogether
✓
QUESTION 23 / 25
Which phrases are prohibited when advertising a vehicle price?
Choose one answer below.
A
"below market price"
✓
B
"name your own price"
✓
C
"special offer"
✓
D
"best in the city"
✓
QUESTION 24 / 25
What does a "vehicle history report" disclose?
Choose one answer below.
A
Only the number of previous owners
✓
B
Information about ownership, accidents, service records, and title status
✓
C
Details on the vehicle's manufacturing process
✓
D
Only the accident history of the vehicle
✓
QUESTION 25 / 25
How can fraudulent practices be avoided in vehicle sales?
Choose one answer below.
A
By offering significant discounts
✓
B
Salespersons should adhere to ethical practices and fully disclose all necessary vehicle information
✓
C
By hiding the vehicle's history
✓
D
By making sales override agreements with customers
✓
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